Reilly, Tom. <br/><br/>
Value added customer service:  employees guide for creating satisfied customers / 
Tom Reilly. 
 - Chicago :  Contemporary Books,  1996. 
 - vii, 149 p. 
<br/><br/><label>ISBN: </label>0809231905  $ 9.99 (Rs.409.59) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer service.<br/>Customer satisfactions.
<br/><br/><label>Dewey Class. No.: </label>658.812  / V2R3