TY - BOOK AU - Kraut, Allen I. TI - Organizational surveys: tools for assessment and change SN - 0787902349 U1 - 658.4 PY - 1996/// CY - San Francisco PB - Jossy Bass KW - Organizational survey KW - Organizational effectiveness KW - Employee attitude KW - Consumers attitude KW - Organizational effectiveness--Evaluation KW - Employee attitude surveys ER -