TY  - BOOK
AU  - Kellett,Peter M.
AU  - Dalton,Diana G.
TI  - Managing conflict in a negotiate world: Narrative approach to achieving dialogue and change 
SN  - 0761918892
U1  - 658.4053 
PY  - 2001///
CY  - Thousand Oaks
PB  - Sage Publications
KW  - Conflict management
KW  - Conflict narratives
ER  -