TY  - BOOK
AU  - Koulopoulos, Thomas M.
TI  - Smart companies, smart tools: transforming business process into business asstes 
SN  - 0471288276
U1  - 658.4063 
PY  - 1997///
CY  - New York
PB  - John Wiley and sons
KW  - Reengineering
KW  - BPR
KW  - Business processes reengineering
ER  -