TY  - BOOK
AU  - Adler, Ronald B.
AU  - Elmhorst,Jeanne Marquardt
TI  - Communicating at work: principles and practices for business and the professions 
SN  - 0071112243
U1  - 658.45 
PY  - 2005///
CY  - New York
PB  - McGraw-Hill
KW  - Business communication
KW  - Interpersonal communication
ER  -