TY - BOOK AU - Sicilia,Miguel-Angel TI - Competencies in organizational e-learning: concepts and tools SN - 1599043432 U1 - 658.4012 PY - 2007/// CY - Hershey PB - Information Science Pub. KW - Organizational learning KW - Knowledge management KW - Communication in organizations N2 - "This book addresses competencies as the key observable workplace behavior that is able to drive learning and knowledge dissemination processes inside organizations, and can be used as a guide for implementing or improving competency-based approaches to e-learning"--Provided by publisher ER -