TY - BOOK AU - Rogers,Beth TI - Rethinking sales management: strategic guide for practitioners SN - 9780470513057 U1 - 658.81 PY - 2007/// CY - Hoboken, N.J. PB - John Wiley & Sons Inc. KW - Sales management N1 - Introduction: everyone live by selling something -- Strategy -- The big picture -- The purchaser's view -- The B2B relationship box -- Using the relationship development box -- Strategic relationships -- Prospective relationships -- Tactical relationships: the power of low touch -- Co-operative relationships -- The end of relationships -- Strategic focus for the 21st century sales management -- Reputation management -- Working with marketing -- Leadership -- Process management -- Bibliography -- Index ER -