Kamin, Maxine <br/><br/>
Customer service training/ 
Maxine Kamin 
 - Amsterdam  Elsevier,  2006 
 - xv,204 p.+1 CD ROM 
<br/><br/><label>ISBN: </label>9780750663632  USD 54.95 (Rs. 2302.40) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Training
<br/><br/><label>Dewey Class. No.: </label>658.812  / K2C8