TY - BOOK AU - Kotler, Philip AU - Stevens, Robert J. AU - Shalowitz, Joel TI - Strategic marketing for health care organizations: building a customer-driven health system SN - 9780787984960 U1 - 658.802 PY - 2008/// CY - San Francisco PB - Wiley jossey Bass KW - Marketing management N1 - Include glossary; Include notes; Include an alphabetical index ER -