TY  - DATA
AU  - Kock,Ned F.
TI  - Systems analysis & design fundamentals: a business process redesign approach 
SN  - 1412905850
PY  - 2007///
CY  - Thousand Oaks, Calif.
PB  - Sage Publications
KW  - Information technology
KW  - Management
KW  - Management information systems
ER  -