Bangalore tiger: how Indian tech upstart Wipro is rewriting the rules of global competition
- 3rd ed.
- New Delhi Tata McGraw-Hill 2007
- v, 329 p.
Hamm reveals Wipro's extraordinary business model, how it revolves around low costs, high quality, motivated employees, superior management, and streamlined processes. An essential read for managers, consultants, and executives at any company, Bangalore Tiger is a blueprint for quality improvement, increased efficiency, and tangible bottom-line results. It removes the shroud of secrecy around Indian management principles and shows how companies around the world can achieve market leadership by applying them. (http://www.uread.com)
0070636443
High technology services industries Customer services - India India Information technology - India