TY - BOOK AU - Tulgan,Bruce TI - Bridging the soft skills gap: how to teach the missing basics to today's young talent SN - 9788126563432 (hbk) U1 - 658.3124 PY - 2015///] CY - Hoboken, New Jersey PB - Jossey-Bass, A Wiley Imprint KW - Soft skills KW - Generation Y -- KW - Employment KW - Business etiquette N2 - Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership?complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use ER -