TY  - BOOK
ED  - National Retail Merchants Association Store Management Group
ED  - National Retail Merchants Association
TI  - Customer services provided by department and specialty stores
U1  - 658.87 
PY  - 1964///
CY  - New York, N.Y.
PB  - Store Management Group
KW  - Department stores - United States
KW  - Retail trade
ER  -