Crosby, Philip B. <br/><br/>
Quality is free: the art of making quality certain 
Crosby, Philip B. 
 - New York  A Mentor Book  1980 
 - xi, 270 p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control
<br/><br/><label>Dewey Class. No.: </label>658.562