TY  - BOOK
AU  - Brophy, Peter
AU  - Coulling, Kate
TI  - Quality management for information and library managers
SN  - 0566077256
U1  - 025.10942 
PY  - 1996///
CY  - Aldershot
PB  - Aslib Gower
KW  - Library administration
KW  -  Information services
KW  -  Administration
KW  -  Gt.Brit
KW  -  Total quality management
ER  -