TY - BOOK AU - Chakravarty, Srinivas R. AU - Alfa, Attahiru S. TI - Matrix-analytic methods in stochastic models SN - 0824797663 U1 - 519.1 PY - 1997/// CY - New York PB - Marcel Dekker, Inc. KW - Queueing theory KW - Matrices KW - Markov processes ER -