Gittell, Jody Hoffer <br/><br/>
The Southwest airlines way: using the power of relationships to achieve high performance 
Gittell, Jody Hoffer 
 - New York  McGraw-Hill  2003 
 - xvi, 319 p. 
<br/><br/><label>ISBN: </label>9780071396837 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Airlines - United States - Management<br/>Southwest Airlines Co. - Management
<br/><br/><label>Dewey Class. No.: </label>387.7