Capturing consumer competence 

 - New Delhi  Tata McGraw-Hill Publishing Company Limited  2003 
 - xxvi, 203 p. 
 - National Petroleum Management Programme .
<br/><br/><label>ISBN: </label>9780070502475 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Petroleum industry and trade<br/>Consumer satisfaction
<br/><br/><label>Dewey Class. No.: </label>338.27282