TY - GEN AU - White, Terry TI - What business really wants from IT: a collaborative guide for business directors and CIOs SN - 9788131207925 U1 - 303.4833 PY - 2004/// CY - Oxford PB - Buttersworth-Heinemann KW - Information technology KW - Business N2 - Business expectations of their IT departments are simple: Deliver IT without fuss, get involved in achieving business results, and provide leadership. But while business emphasis is on business results and leadership, IT is focused on the technology ER -