Human resource management : the public service perspective /
Elizabeth D. Fredericksen [and three others].
- Second edition.
- electronic text.
Includes bibliographical references and index.
The environment and roles of public service HRM -- Personnel systems and the evolution of civil service systems -- Rights, restrictions and laws -- Management-employee-citizen relations -- Strategic HRM -- Job design, analysis and classification -- Recruitment and selection -- Salary and wages -- Benefits -- Performance management -- Human resource development -- Discipline and dismissal -- Efficiency, effectiveness and risk management -- The competent manager.