Pine, B. Joseph. The experience economy / B. Joseph Pine II, James H. Gilmore. - Updated ed. - Boston, Mass. : Harvard Business Review Press, c2011. - xxvii, 359 p. : ill. ; 21 cm. Rev. ed. of: The experience economy : work is theatre & every business a stage. 1999. Includes bibliographical references and index. ISBN: 9781422161975 (alk. paper) 1422161978 (alk. paper) LCCN: 2010054391 Subjects--Topical Terms: Product management.Marketing.Diversification in industry.Customer services. LC Class. No.: HF5415.15 / .P56 2011 Dewey Class. No.: 658.5/6