TY - BOOK AU - Pine, B. Joseph. AU - Gilmore,James H. TI - The experience economy SN - 9781422161975 (alk. paper) AV - HF5415.15 .P56 2011 U1 - 658.5/6 22 PY - 2011/// CY - Boston, Mass. PB - Harvard Business Review Press KW - Product management KW - Marketing KW - Diversification in industry KW - Customer services N1 - Rev. ed. of: The experience economy : work is theatre & every business a stage. 1999; Includes bibliographical references and index ER -