TY  - BOOK
AU  - Rossotti, Charles O.,
TI  - Many unhappy returns: one man's quest to turn around the most unpopular organization in America 
SN  - 1591394414 (pbk.)
AV  - HJ2361 .R667 2005
U1  - 352.4/4 22
PY  - 2005///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - United States
KW  - Internal Revenue Service
KW  - Tax administration and procedure
N1  - Includes bibliographical references (p. 317-330) and index
UR  - http://www.loc.gov/catdir/toc/ecip051/2004023103.html
ER  -