TY - BOOK AU - Greasley, Andrew TI - Operations management SN - 9780470012093 U1 - 658.5 PY - 2006/// CY - England PB - John Wiley & Sons, Ltd KW - Production management KW - Process Control N2 - Operations Management is a modern success story that plays an essential role in the success of any organisation. Andrew Greasley provides a clear and accessible introduction to this large area of study, focusing on all the key areas of operations in both manufacturing and service industries. Example boxes provide international, real-life details of operations concepts. Worked Examples - step-by-step guides to the procedure to solve quantitative problems. End-of-Chapter exercises covering topics for discussion and examples to help develop practical skills. Further Reading and Web links an extra resource to assist students in locating further additional materials. Lecturers who adopt this text will find supporting resources on the companion website, including power point slides for each chapter, suggested solutions for case studies and end of chapter exercises, and a multiple-choice test bank ER -