Business process engineering : reference models for industrial enterprises /
August-Wilhelm Scheer.
- 2nd, completely rev. and enl. ed.
- Berlin ; New York : Springer-Verlag, c1994.
- xxiv, 770 p. : ill. (some col.) ; 25 cm.
First ed. published under title: Enterprise-wide data modelling. Berlin : Springer-Verlag, 1989. Translation of: Wirtschaftsinformatik. 4th ed.
Includes bibliographical references (p. 711-741) and index.