TY - BOOK AU - Watson, Gregory H. TI - Strategic benchmarking: how to rate your company's performance against the world's best SN - 9780471586005 U1 - 658.4 PY - 1993/// CY - New York PB - John Wiley & Sons, Inc. KW - Performance KW - Strategic planning KW - Bench-marks KW - Organizational effectiveness ER -