TY  - BOOK
AU  - Watson, Gregory H.
TI  - The benchmarking workbook: adapting best practices for performance improvement
SN  - 9781563270338
U1  - 658.4 
PY  - 1992///
CY  - Cambridge
PB  - Productivity Press
KW  - Performance
KW  - Business Intelligence
KW  - Benchmarking [Management]
KW  - Organizational effectiveness
ER  -