TY  - BOOK
AU  - Botkin,James W.
TI  - Smart business: how knowledge communities can revolutionize your company 
SN  - 0684850249
AV  - HD30.2 .B676 1999
U1  - 658.4/038 21
PY  - 1999///
CY  - New York
PB  - Free Press
KW  - Knowledge management
KW  - Information technology
KW  - Strategic planning
KW  - Organization
N1  - Includes bibliographical references (p. 279-289)
ER  -