TY  - BOOK
AU  - Servellen, Gwen van
TI  - Communication skills for the health care professional: conecpts, practice and evidence
SN  - 9789380108766
U1  - 610.69 
PY  - 2011///
CY  - New Delhi
PB  - Jones and Bartlett Publishers
KW  - Allied health personnel and patient
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 359-367) and index
N2  - Communication Skills for the Health Care Professional is the first text of its kind to address the connection between communication practices and quality patient care outcomes. It provides future and practicing patient caregivers in all specialties and services with basic communication knowledge and skills and is an invaluable resource for those in administrative functions as well
ER  -