TY - BOOK AU - Ward, John, AU - Daniel,Elizabeth TI - Benefits management: delivering value from IS & IT investments SN - 047009463X (cloth : alk. paper) AV - HD30.2 .W368 2006 U1 - 658.4/038/011 22 PY - 2006/// CY - Hoboken, NJ PB - Wiley KW - Information technology KW - Management KW - Information storage and retrieval systems KW - Business N1 - Includes bibliographical references (p. 386-391) and index; The challenge of IS/IT investments -- Understanding the strategic context -- The foundations of benefits management -- Establishing the why, what, and how -- Building the business case -- Stakeholder and change management -- Implementing a benefits management approach -- The importance of context -- From projects to programmes to portfolios -- Creating a better future UR - http://www.loc.gov/catdir/toc/ecip0514/2005017407.html UR - http://www.loc.gov/catdir/enhancements/fy0622/2005017407-d.html UR - http://www.loc.gov/catdir/enhancements/fy0658/2005017407-b.html ER -