Quality best practices: selected QCI-DL shah national quality award winning case studies
- Noida Quality Council of India 2015
- vii, 159 p.
The publication contains a total of 22 case studies from the following sectors:
• Large manufacturing sector • Small manufacturing sector • Power generation sector • ITes / BPO sector • Printing and publication sector • Financial sector • Insurance sector • Education sector • Healthcare sector
Each case study represents unique application of quality concepts from basic implementation techniques to some of the hottest new tools and strategies like Lean Six Sigma, Process Re-engineering etc. There is a wealth of information contained in these case-studies.
The publication will be an important resource for quality professionals and quality conscious managers in any industry.
In all, this publication will help the reader to get a grasp of wide range of application of quality management practices that is essential to survive in a competitive world.