Quality best practices: selected QCI-DL shah national quality award winning case studies - Noida Quality Council of India 2015 - vii, 159 p.

The publication contains a total of 22 case studies from the following sectors:

• Large manufacturing sector
• Small manufacturing sector
• Power generation sector
• ITes / BPO sector
• Printing and publication sector
• Financial sector
• Insurance sector
• Education sector
• Healthcare sector

Each case study represents unique application of quality concepts from basic implementation techniques to some of the hottest new tools and strategies like Lean Six Sigma, Process Re-engineering etc. There is a wealth of information contained in these case-studies.

The publication will be an important resource for quality professionals and quality conscious managers in any industry.

In all, this publication will help the reader to get a grasp of wide range of application of quality management practices that is essential to survive in a competitive world.

(http://www.qcin.org/publication/DLShah/)


Quality control - Case studies
Quality management

658.562 / Q8