Dare to lead : the transformation of Bank of Baroda /
Anil K. Khandelwal.
- Thousand Oaks, Calif. : Sage Publications, 2011.
- xxviii, 403 p., [16] p. of plates : ill. (chiefly col.) ; 25 cm.
Includes bibliographical references and index.
Public sector banks : an overview -- The beginning of a long journey -- Seed time -- A jobless job -- An affair with operations -- Walking on fire -- Travails of co-leadership -- Dena bank : my first brush with leadership -- Return of the native -- First 100 days -- Rowing together -- Crafting the future -- Communication for action -- Engine of growth: building human capital -- Engaging the foot soldiers -- Dealing with unions -- Rebranding : from plastic surgery to DNA change -- Innovating for customers -- Connecting with customers -- Romancing with retail -- Technology on roller coaster -- Back to basics -- Creating India's international bank -- Reshaping the roots -- Rebirth of a branch -- Working with the board -- Celebrating the glory -- Last 100 days -- Farewell -- My leadership code.
9788132106289 (hard back) 8132106288 (hard back)
2011003281
Khandelwal, Anil K.
Bank of Baroda.
Banks and banking--India. Leadership--India. Executive ability--India.