Lowenstein, W Michael <br/><br/>
One customer, divisible  linking customer insight to loyalty advocacy behavior 

 - Mason  Thomson  2005 
 - 214 p  24 cm 
<br/><br/><label>ISBN: </label>0 324 30129 4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services; Customer loyalty; Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812  / LOW