TY - BOOK AU - Sutton, Robert I. AU - Rao,Hayagreeva TI - Scaling up excellence: getting to more without settling for less SN - 9780385347020 (hardback) AV - HD58.8 .S887 2014 U1 - 658.4013 23 PY - 2014/// CY - New York, London PB - Crown Business, Random House Business books KW - Organizational effectiveness KW - Organizational change KW - Customer relations KW - BUSINESS & ECONOMICS / Management KW - bisacsh KW - BUSINESS & ECONOMICS / Leadership KW - BUSINESS & ECONOMICS / Entrepreneurship N2 - "In Scaling Up Excellence, bestselling author Bob Sutton and Stanford colleague Huggy Rao tackle the topic that obsesses businesses large and small, from start-ups to Fortune 500 companies--how to scale up their businesses and spread excellence throughout the organizational culture"--; This book shares the methods and strategies that successful leaders rely on to spread the beliefs and behaviors that can accelerate an organization's growth while simultaneously improving its processes ER -