Murphy, Herta A. <br/><br/>
Effective business communication / 
Herta A. Murphy, Herbert W. Hildebrandt and Jane P. Thomas 
 - 7th ed. 
 - New Delhi :  Tata McGraw Hill Education ,  2009 
 - xx, 619p. ;  24cm. 
<br/><br/> This book is based on sound academic principles, real-world examples, and research. Apart from discussing written and oral communication like letters, memos, presentations and reports, the text also highlights the importance of nonverbal communication, message design, and intercultural communication in the global context. 
<br/><br/><label>ISBN: </label>9780070187757 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence<br/>Business report writing<br/>Business communication
<br/><br/><label>Dewey Class. No.: </label>651.7  / MUR