TY - BOOK AU - Frandsen,Finn AU - Johansen,Winni TI - Organizational crisis communication SN - 9781446297056 AV - HD49 .F74 2017 U1 - 658.4056 22 PY - 2017/// CY - Los Angeles PB - Sage Publications KW - Crisis management KW - Communication in organizations KW - fast N1 - Includes bibliographical references (pages 228-245) and index N2 - Based on the theory of the Rhetorical Arena and the multivocal approach, this guide explores a new perspective on crisis communication, and what happens when external voices start communicating as a crisis breaks out ER -