TY - BOOK AU - Kamauff,John W. TI - Manager's guide to operations management T2 - A briefcase book SN - 007070064 U1 - 658.5 PY - 2010/// CY - New Delhi PB - McGraw-Hill KW - Production management N1 - Includes index; Operations management: combining art, science, and good shoes -- Product design and process development: build it right and they will come -- Improving producting processes: the best keeps getting better -- Quality and operations management: the journey without end -- Lean thinking (and doing) -- Operations management as a system: supply chain--the tie that binds and creates value -- Managing projects: creating the light at the end of the tunnel -- Forecasting, planning, and scheduling: taking he guesswork out of guesswork -- Sourcing, procurement, logistics, and outsourcing: find it, get it, and keep it! -- Inventory management: the good, the bad, and the ugly -- Operations technology: paving the way operations should work -- Corporate social responsibility: saving the planet is good business -- The role of the operations manager: using science and art to meet the challenges ahead ER -