TY  - BOOK
AU  - Latzko,William J
AU  - Saunders, David M
TI  - Four days with Dr Deming: a strategy for modern methods of management 
SN  - 0201633663
U1  - 658.562 
PY  - 1995///
CY  - Reading
PB  - Addison-Wesley
KW  - Management
KW  - Total quality management
ER  -