Pupo, Raul <br/><br/>
America's service meltdown :   restoring service excellence in the age of the customer / 
Raul Pupo 
 - Santa Barbara :  Praeger,  2010 
 - xxiii, 167p. 24 cm 
<br/><br/>In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. 
<br/><br/><label>ISBN: </label>9780313386022 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations-- United States.<br/>Customer services-- United States
<br/><br/><label>Dewey Class. No.: </label>658.812  / PUP