Newell, Terry <br/><br/>
The trusted leader :   building the relationships that make government work / 
Terry Newell, Grant Reeher and Peter Ronayne 
 - 2nd ed 
 - Los Angeles :  Sage,  2012 
 - xvi, 448p. 22cm. 
<br/><br/>In this book, chapter authors once again draw on their real-world experience to demonstrate the importance of values-based leadership. With new research and lessons from the first two years of the Obama administration, chapters focus on the concrete ways in which leaders build effective relationships and trust, while also improving themselves, their organizations, and those they coach. Surveying agencies both horizontally and vertically, the book also addresses how public managers can collaborate with political appointees and the legislative branch, while still engaging with citizens to create quality customer experiences. 
<br/><br/><label>ISBN: </label>9781608712762 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administrative agencies--United States--Management<br/>Executive departments--United States--Management<br/>Government executives--Professional relationships--United States<br/>Interagency coordination--United States<br/>Organizational effectiveness--United States<br/>Political leadership--United States.
<br/><br/><label>Dewey Class. No.: </label>352.3  / NEW