TY  - BOOK
ED  - Productivity Press.
TI  - The lean office: collected practices & cases 
T2  - Insights on implementation
SN  - 1563273160 (pbk. : alk. paper)
AV  - HD58.9 .L43 2005
U1  - 338.06 22
PY  - 2005///
CY  - New York, N.Y.
PB  - Productivity Press
KW  - Organizational effectiveness
KW  - Industrial efficiency
KW  - Office management
KW  - Cost control
KW  - Industrial management
KW  - Case studies
N1  - Includes index
N2  - This book is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies
UR  - http://www.loc.gov/catdir/toc/ecip054/2004027739.html
UR  - http://www.loc.gov/catdir/enhancements/fy0801/2004027739-d.html
ER  -