Individual sources, dynamics, and expressions of emotion  [electronic resource] / 
edited by Wilfred J. Zerbe, Neal M. Ashkanasy and Charmine E.J. Hartel. 
 - Bingley, U.K. :  Emerald,  2013. 
 - 1 online resource (xiv, 342p.) :  ill. 
 - Research on emotion in organizations,  9  1746-9791 ; .
 - Emerald eBook Series - Business, Managment & Economics with title Volumes From 2011 to 2015 (405) (Recent Backlist) Research on emotion in organizations ;  9. .
<br/><br/>Individual sources, dynamics, and expressions of emotion / Wilfred J. Zerbe, Neal M. Ashkanasy, Charmine E.J. Härtel -- Root causes of positive emotion at work / Kristjan Laane, Balazs Aczel, Anthony Dickinson, Mare Teichmann -- Emotional regulation and ideation / Tobias Kollmann, Carina Lomberg -- Sympathy and anger : the role of attributions in emotional responses to abusive supervision / Hwanwoo Lee, Teri Elkins -- Putting the emotion back : exploring the role of emotion in disengagement / Ann Parkinson, Richard McBain -- The arm model to develop emotion-related abilities (ability EI) / Wolfgang G. Scherl -- A theoretical examination of mixed group mood : the construct and its performance consequences / Frank Walter, Bernd Vogel, Jochen I. Menges -- Pictures of Facial Affect-Ulm (PFA-U) : a new facs-based set of pictures for basic emotions / Kerstin Limbrecht-Ecklundt ... [et al.] -- Service employees trait authenticity and customer satisfaction / Dana Yagil, Hana Medler-Liraz -- Emotional labour and its consequences : the moderating effect of emotional intelligence / Catherine Prentice -- Lagged influences of customer mistreatment on employee mood : moderating roles of maladaptive emotion regulation strategies / Yujie Zhan, Mo Wang, Junqi Shi -- Brief emotional vocal expressions : proxies for decision making in emergency calls? / Martin G.A. Svensson, Erik Lindström -- "My boss is probably the devil!" Exploring employees online vents / Mindy K. Shoss, Allison H. Maurer, Elizabeth A. Rupprecht -- Affective displays in e-mail communication : evidence from the lab and the field / Liuba Y. Belkin, Terri R. Kurtzberg -- @ the emotional verge : when enough is enough in email conversations / Martin G.A. Svensson, Alf Westelius. 
<br/><br/> Research on emotion in organizations is the publication of the Emonet listserv http://www.emotionsnet.org, which hosts the biennial International Conference on Emotion and Worklife. Chapters in the series include a selection of peer-reviewed papers from the conference, together with invited chapters by leading scholars in the field of emotion in organizational settings. 
<br/><br/><label>ISBN: </label> £77.95 ; €113.95 ; $144.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business & Economics--Organizational Behavior<br/>Organizational theory & behaviour<br/>Work--Psychological aspects.<br/>Psychology, Industrial.<br/>Organizational behavior.<br/>Emotions--Social aspects.
<br/><br/><label>LC Class. No.: </label>BF481  / .I53 2013 
<br/><br/><label>Dewey Class. No.: </label>158.7  / ZER 
<br/><br/><label>Universal Decimal Class. No.: </label>159.944