TY - BOOK AU - Eyal,Nir AU - Hoover,Ryan TI - Hooked: how to build habit-forming products SN - 9780241184837 U1 - 658.575 22 PY - 2019/// CY - New Delhi PB - Penguin business KW - Consumer behavior KW - New products KW - Consumers' preferences KW - New Products KW - Management KW - Habit N2 - How do successful companies create products people can't put down? Why do some products capture widespread attention while others flop? What makes us engage with certain products out of sheer habit? Is there a pattern underlying how technologies hook us? Nir Eyal answers these questions (and many more) by explaining the "Hook Model" a four steps process embedded into the products of many successful companies to subtly encourage customer behavior. Through consecutive "hook cycles," these products reach their ultimate goal of bringing users back over and over again, without depending on costly advertising or aggressive messaging. Hooked is based on Eyal's years of research, consulting, and practical experience. He wrote the book he wished had been available to him as a startup founder not abstract theory, but a how-to guide for building better products. Hooked is written for product managers, designers, marketers ER -