TY  - BOOK
AU  - Evans, James R.
AU  - Lindsay, William M.
TI  - Managing for quality and performance excellence
SN  - 9789355736987
U1  - 658.4013 EVA 
PY  - 2020///
CY  - Delhi
PB  - Cengage
KW  - Quality assurance
KW  - Quality control
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -