TY - BOOK AU - Crask, James TI - Business continuity management: : a practical guide to organizational resilience and ISO 22301 SN - 9781789668131 U1 - 658.155 PY - 2021/// CY - London PB - Kogan PageĀ  KW - Risk Management KW - Risk Management - Standards N1 - Chapter - 00: About the author;Chapter - 01: Introduction; Section - PART ONE: Core principles; Chapter - 02: The evolution of resilience;Chapter - 03: What can we learn from international standards?;Chapter - 04: How business continuity and resilience differs between industries;Chapter - 05: Comparing incident management, crisis management and business continuity;Chapter - 06: Good practice in crisis response;Chapter - 07: Lessons for business continuity and resilience from COVID-19; Section - PART TWO: Guidance on delivering an effective business continuity capability; Chapter - 08: Gaining and maintaining the attention of the board;Chapter - 09: Developing the governance and implementing resources;Chapter - 10: Delivering the BIA and determining recovery strategies;Chapter - 11: Writing plans and procedures;Chapter - 12: Training and exercising;Chapter - 13: Supply chain resilience;Chapter - 14: Reviewing, auditing and improving; Section - PART THREE: Templates and checklists; Chapter - 15: Plan contents and tips for completion;Chapter - 16: Response templates;Chapter - 17: Assurance scorecard;Chapter - 18: Index N2 - About the book Implement practical solutions in business continuity management and organizational resilience guided by international best practice from ISO 22301:2019. Business continuity management and resilience are critical to maintaining a healthy business, but many organizations either do nothing (leaving themselves exposed to disruption), take short cuts (leaving major gaps) or fail to properly engage senior stakeholders. This book is a straightforward guide to delivering an effective business continuity capability, including practical solutions built from the author's personal experience managing hundreds of projects in a variety of business settings. Business Continuity Management compares incident management, crisis response and business continuity and how to explain their importance to senior decision makers to ensure appropriate investment. Readers will benefit from case studies of organizational crises and disruptions, including Home Depot, Nissan, RBS, Facebook, Equifax and KFC, and an exploration of lessons learned from the COVID-19 pandemic. With key performance indicators, templates and checklists covering planning, response, reporting and assurance, this book is the essential reference for business continuity and resilience which can be tailored to any organization ER -