TY - GEN AU - Andrews, Deborah C. AU - Tham, Jason C. K. TI - Designing technical and professional communication: : strategies for the global community SN - 9780367549602 U1 - 658.45 PY - 2022/// CY - New York PB - Routledge KW - Communication - Study and teaching KW - Communication of technical information N1 - Table of Contents: Part I: Communicating in the Global Community 1. Communicating by Design 2. Communicating with Diverse Audiences in a Multimodal Environment 3. Communicating Ethically and Professionally 4. Communicating Collaboratively Part II: Managing Projects through Design 5. Defining the Problem or Opportunity 6. Generating and Evaluating Empirical Information 7. Incorporating Sources: From Research to Communicating Part III: Designing Content for Audiences 8. Explaining and Persuading 9. Composing Visuals 10. Composing and Structuring Text 11. Revising the Design Part IV: Applying Design to Technical and Professional Communications 12. Career-related Communications 13. Proposals and Grants 14. Business Plans 15. Brief Reports 16. Formal Reports 17. Instructions 18. Correspondence and Online Conversations 19. Presentations, Posters, and Pitches N2 - This textbook for technical communication courses emphasizes design thinking, collaboration, globality and inclusivity, and rhetorical approaches to creating communication products. Applying a design thinking framework for solving problems and fostering innovation, this concise and accessible textbook introduces students to the core skills, knowledge, and habits of successful technical communicators who work in the diverse, flexible, and mobile workplaces of the 21st century. It provide concrete guidance for communicating in the global community, managing projects through design, designing content for audiences, and applying design to technical and professional communication. The book presents strategies for communicating professionally and ethically across disciplines, cultures, levels of expertise, and languages, not just internationally but also among diverse populations within a city or region. It integrates advice throughout on communicating in digital spaces and social media as well as exploiting technologies such as content management systems and workplace messaging apps. This book serves as a flexible core textbook for courses in technical and professional communication ER -