| 000 | 01605cam a22003614a 4500 | ||
|---|---|---|---|
| 001 | 11770997 | ||
| 005 | 20200505171829.0 | ||
| 008 | 990812s1999 maua 001 0 eng | ||
| 100 |
_aCooper, Robert G. _971680 |
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| 906 |
_a7 _bcbc _corignew _d2 _eopcn _f20 _gy-gencatlg |
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| 919 | _a398821 | ||
| 925 | 0 |
_aAcquire _b2 shelf copies _xpolicy default |
|
| 955 |
_dse10 2001-10-03 _ese50 2001-11-07 to Dewey _trc09 2010-10-07 c. 2 added |
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| 010 | _a 99066436 | ||
| 020 | _a0738201057 (hardcover : acidfree paper) | ||
| 035 | _a(DLC) 99066436 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHD9980.5 _b.C66 1999 |
| 082 | 0 | 0 |
_a658.5/75 _221 |
| 245 | 1 | 0 |
_aProduct development for the service sector : _blessons from market leaders / _cRobert G. Cooper, Scott J. Edgett. |
| 260 |
_aCambridge, MA : _bPerseus Books, _c1999. |
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| 300 |
_avii, 278 p. : _bill. ; _c24 cm. |
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| 500 | _aIncludes index. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 650 | 0 |
_aFinancial services industry _xManagement. |
|
| 650 | 0 |
_aNew products _xManagement. |
|
| 700 | 1 |
_aEdgett, Scott J. _9361655 |
|
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy0831/99066436-b.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0831/99066436-d.html |
| 922 | _aad | ||
| 985 | _eGAP | ||
| 999 |
_c36785 _d36785 |
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