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020 _a9781292433103
082 _a658.8
_bARM
100 _aArmstrong, Gary
_913773
245 _aMarketing
_b: an introduction
250 _a15th ed.
260 _bPearson
_c2022
_aLondon
300 _a701p.
500 _aTable of Contents: PART 1: DEFINING MARKETING AND MARKETING PROCESS Chapter 1: Marketing: Creating Customer Value and Engagement Chapter 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, Value, and Relationships PART 2: UNDERSTANDING THE MARKETPLACE AND CONSUMER VALUE Chapter 3: Analyzing the Marketing Environment Chapter 4: Managing Marketing Information to Gain Customer Insights Chapter 5: Understanding Consumer and Business Buyer Behavior PART 3: DESIGNING A CUSTOMER-VALUE DRIVEN STRATEGY AND MIX Chapter 6: Customer Value-Driven Marketing Strategy: Creating Value for Target Customers Chapter 7: Products, Services, and Brands: Building Customer Value Chapter 8: Developing New Products and Managing the Product Life Cycle Chapter 9: Pricing: Understanding and Capturing Customer Value Chapter 10: Marketing Channels: Delivering Customer Value Chapter 11: Retailing and Wholesaling Chapter 12: Engaging Consumers and Communicating Customer Value: Advertising and Public Relations Chapter 13: Personal Selling and Sales Promotion Chapter 14: Direct, Online, Social Media, and Mobile Marketing PART 4: EXTENDING MARKETING Chapter 15: The Global Marketplace Chapter 16: Sustainable Marketing: Social Responsibility and Ethics
520 _aThis edition continues to reflect the major trends and shifting forces that impact marketing, offering readers a concise but comprehensive overview of basic marketing concepts, strategies, and practices.The text reflects major trends and shifting forces that impact marketing in this digital age of customer value, engagement and relationships. This edition adds new coverage of how companies are dealing with recent, major disruptions in the marketing environment, such as the rapid rise of digital technologies, large economic swings, extreme environment patterns, and global health crises. It also includes new coverage of both traditional marketing areas and fast-changing topics such as customer engagement marketing, new marketing analytics, sustainable marketing, and global marketing.
650 _aMarketing - Management
_96540
700 _aKotler, Philip
_97244
700 _aOpresnik, Marc Oliver
_914733
942 _2ddc
_cBK
999 _c989692
_d989692