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Strategic management of services:

Das, Ranjan.

Strategic management of services: framework and cases / Ranjan Das. - New Delhi : Oxford University Press, 1997. - ix, 435 p.

ISBN: 0195641701 Rs. 595.00

Subjects--Topical Terms:
Strategic management.
Indian service organizations.
Trategizing services.

Dewey Class. No.: 658.4012 / S8D2

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