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Discovering the soul of service /

Berry, Leonard L.

Discovering the soul of service / Leonard L. Berry - New York : Free press, 1999 - xiv, 269 p.

ISBN: 0684845113 GBP 17.99 (Rs. 1297.07)

Subjects--Topical Terms:
Customer service
Marketing services
Service industries

Dewey Class. No.: 658.812 / D4B3

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